Planning a conference is always hard work, because you’ve got so many things to consider. Without the right support, it can be like trying to spin plates without dropping any of them. One of the things that often gets lost in conference planning is how to keep people engaged. Whether the conference is for a…
More than just adopting the old saying, “The customer is always right”, building a real customer-centric culture takes hard work and dedication. But the benefits are certainly worth the effort. Around 66% of people consider customer service to be a dealbreaker when purchasing a product. Most people have had a bad customer experience in their…
We’ve seen an incredible boom in remote working over the past couple of years. While many employees love the opportunity to work from home or from a remote location closer to home, this practice certainly presents some challenges for managers. Fortunately, no challenge is insurmountable. With the right plans and processes in place, you can…
Business Development Director
With over 12 years experience in the serviced office industry across the UK and NZ, flexible working is something I am really passionate about. Working with a local company really gives me the opportunity to work with what our clients needs are and offer them a solution tailor-made to them, it also means we can change and adapt our offering to match what is going on in the market. Overseeing both the operations and sales for the business and looking at future projects and growth keeps me busy throughout the day.
Favorite Quote:
“Coming together is a beginning. Keeping together is progress. Working together is success.” Henry Ford
Tell us a little about your history and how you came to work at Urban Hub?
I’ve worked a variety of hospitality jobs over the years and have managed to gain a good range of skills and experience. I had set off to travel Europe on a one-way ticket a few years ago, unfortunately Covid brought me back home sooner than expected in late 2020.
Since returning to New Zealand I got back into hospitality but predominantly in functions and events which I really enjoy. I decided that where I really wanted to be was more in the planning and coordinating side of events, rather than just the hospitality side. This role at Urban Hub is perfect for me to learn and grow in my career and I’m happy that I found the job when I did.
What energizes you the most about being involved within the Urban Hub community?
The ability to be able to connect with a variety of brilliant people each day definitely makes me motivated and proud to be a part of this community. It’s a very pleasant atmosphere to be in, with plenty of community activities and always somebody around who is up for a chat.
Outside of work, what would we find you doing in your down time?
I love a good long walk and relaxing at home, as well as going out to see live music and catching up with friends. In the summer I try to go camping as much as possible and travel around, experiencing all the beautiful places around the country.
Account and Operations Manager
“With over 14 years experience in Events and Hospitality management, I am always driving for the best customer experience. I also have a background in IT so can assist and support any technical requirements. I feel it is so important to enjoy coming into work every day and engagement is a big part of this.
In my role here, I oversee the day to day operations of the Hub as well as provide solutions customised to your business requirements and ensure these are delivered to the highest standard. ”
Favorite Quote:
A River Cuts through rock, not because of its power but because of its persistence.
Tell us a little about your history and how you came to work at Urban Hub?
I had finished studying my Bachelors in Visual Communication and Design. After studying this, I wanted to build my knowledge in business. I felt a receptionist would be a great start to build my way up. That’s when I applied for a position at Urban Hub.
What energizes you the most about being involved within the Urban Hub community?
I’m always learning something new from my colleagues and the clients. Also, how everyone in the team supports each other when needed.
Outside of work, what would we find you doing in your down time?
I do a lot of different things in my down time, but I usually head over to the beach and just relax or take a walk around the coast to Red Rocks. Otherwise, my partner and I will drive out to Titahi Bay chatting and listening to music.
Tell us a little about your history and how you came to work at Urban Hub?
My previous employment has mostly been in the hospitality and reception industries. Prior to taking this job, I was completing a nursing degree at Whitireia in Porirua. However, I decided to take a break from education, which brought me here.
What energizes you the most about being involved within the Urban Hub community?
Knowing that I am a part of a bigger team that includes not only Urban Hub’s internal staff but also our greater community. Being a member of our team and the society being created at Urban Hub makes me proud and motivated.
Outside of work, what would we find you doing in your down time?
During the weekend, you would find me heading to Ohakune for a ski, playing social football with my friends and crashed on the couch for UFC Sundays.
Hub Support
“I come from strong hospitality background with management experience in corporate cafes and restaurants. Having recently joined Urban Hub my role is to support the day-to-day running of our reception area, cafe, and bar. To make sure our clients have a great experience while they are using our facilities with their team or clients.”
Favorite Quote:
Never judge a book by its cover – George Eliot
Office Administrator
“My role at Urban Hub is customer service based, I am here to make your time with us simple and stress-free.”
“I focus on the daily operations, this ranges from taking enquiries to providing workspace solutions and community-focused events. I come from a managerial background in hospitality and know that creating a positive environment leads to success. I believe in the development of Urban Hub and support the flexibility it provides our clients.”
Account Manager
My role is to make sure that everyone who visits the hub gets a work space solution that is flexible, cost effective, productive and more professional that where you are today. On daily basis, I meet multiple people from varied industries and its never that one solution fits all. Hence we focus on understanding your nature of business, your peoples work requirements, budgets and accordingly develop customized solutions.
I think learning from individuals and their experiences is something that self-learning cannot teach us, hence being a part of a community can be very beneficial. Over the last 24 months I have had the opportunity to work with some prominent businesses in the IT industry, training and development, financial service, recruitment and Government departments to name a few.
In case if you are thinking as to how is it possible to get a better space on Lambton Quay for a lesser cost, then lets catch up for a coffee and we show on how we have provided efficient work spaces to over 50 different businesses and counting.
Favorite Quote:
“When we change, the world changes. The key to all change is our inner transformation – the change of our hearts and minds. This is the human revolution. We all have the power to change. When we realize this truth, we can bring forth that power anywhere, anytime and in any situation.” by Diasaku Ikeda
On-Site Manager
I came from a strong hospitality background with managing experience in hotels, restaurants and conference venues in Wellington and Nelson.
I am currently the On-site Manager for Urban Hub. I support both business development activities and operational management. As the primary contact for our clients, I support the provision of high-quality workspace solutions, projects and events.
Favorite Quote:
“Act without expectation” – Lao Tzu
Sales and Client Services Manager
Moved to Wellington for Urban Hub from Auckland since October 2019 and loving Wellington since then. Antonia has been in employment, external and internal recruitment space over the last few years. Antonia looks after meeting rooms and event venues as well as supporting the operation. The best part of her is the daily interaction with the friendly Urban Hub clients.
Favorite Quote:
Life is like a box of chocolates. You never know what you gonna get. Just keep calm and be positive.